Mission
BIBM is an Andorran bank group in which our main objective is to attend to the needs of our customers and satisfy their expectations, with an organisation orientated to the creation of value and with quality as a differentiating competitive element.
Target
- To be the best Bank for its customers.
- To be the best Company for its employees.
- To put the best technological response at the service of people.
- To be the Bank of reference.

Principles and Values:

Principles
- The Customer as the pivot for our action.
- A respect for people.
- PEVO: all our actions must be supported by Planning, Execution, Verification and Optimisation.
- Social involvement.

Values
- Respect for legality.
- Professional ethics.
- Transparency.
- Innovation.
These principles all form part of the BIBM Integral Management Model under Total Quality criteria and are regularly reviewed through the EFQM European Business Excellence Model.
Environment policy
The BIBM group, sensitive to the environment, collaborates in preventing its deterioration, caused by the actions of man, by adopting the following commitments:
- Strict compliance with current legislation in environmental matters. (1)
- Reducing the pollution produced by our activity by defining targets to ensure continuous improvement and sustainable development, both in the consumption of natural resources and in the generation of waste and emissions.
- Collaboration with the Public Authorities and opinion groups in disseminating these environmental principles throughout the whole of Andorran society.
- Maintaining an open attitude to environmental matters and communicating this policy to the employees, customers and any other interested party.